Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This article examines the challenges associated with digital transformation projects within the Government of Canada and provides strategies for mitigating six common risks through proactive planning.
This job aid presents an overview of the design process, a framework used to design products, services, programs and policies based on user needs, and explores executive-focused tools to support teams in applying it to their work practices.
This event recording presents the latest digital governance innovations in Estonia, including what fuels the government to embrace technology and transparency, and how they leverage feedback to identify innovative solutions.
This online self-paced course explores the relationship between the user interface (UI) and the user experience (UX) for the creation of user-pleasing apps. Participants will examine design principles and key trends in UI and UX design and learn how to evaluate the emotional impact of the user experience.
This online self-paced course provides an overview of how to build digital dexterity within an organization to ensure its readiness for potential business opportunities. Participants will be introduced to the four characteristics of a digital organization and learn about strategies to sustain a successful digital transformation.
This course explores the fundamental principles and practices of using a coaching approach in a one-on-one setting, including how to apply the GROW Model to structure these conversations.
This course moves beyond the basics of servant leadership to focus on three foundational leadership characteristics: self-awareness, listening and empathy.
This online self-paced course explores the different ways that the professional development needs of employees can be addressed through organizational learning. Participants will learn how to assess employee development needs and prepare development plans that support their employees.
This online self-paced course highlights the importance of building resilience and flexibility in response to organizational change. Participants will learn about the triggers and challenges of organizational change, along with the positive outcomes that can come of it.
This event recording features a conversation with Gillian Hadfield, Karen Hao and Shingai Manjengwa on the challenges involved in advancing AI technology, including its role in shaping future prosperity, addressing human bias in design, and what effective AI governance may look like.
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