Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
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Product code IRA1-V54
VideoThis video explains to executives and hiring managers how this mentorship program supports Indigenous employees as they navigate their careers within the public service and describes its organizational benefits.
Product code IRA1-V54
Product code IRA142
CourseNext session: May 26, 2025 | 10 more dates
This course is designed to help employees develop cultural competencies to build positive and respectful relationships with Indigenous Peoples in a public service context. Participants will identify their respective biases and values, reflect on their own culture, and gain a unique understanding of diverse Indigenous cultures and perspectives.
Product code IRA142
Next session: May 26, 2025 | 10 more dates
Product code LPL1-V07
VideoThis event recording explores how Canada's digital identity landscape is shaped by many levels of government, as well as by external stakeholders like the Digital Identification and Authentication Council of Canada and private sector organizations.
Product code LPL1-V07
Product code LPL1-V10
VideoThis event recording captures the key insights raised throughout the New Economy series and considers their implications for a new economy defined by accelerating change and increasing complexity.
Product code LPL1-V10
Product code LPL1-V24
VideoThis video features Daniel Quan-Watson, retired Deputy Minister of Crown-Indigenous Relations and Northern Affairs Canada, who reflects on his career in the public service, his work with Indigenous Peoples and on Indigenous issues, and what leadership means and how it can manifest in different ways.
Product code LPL1-V24
Product code LPL122
CourseThis course explores the personal strengths needed to provide and to receive feedback, in both face-to-face and virtual discussions. Participants will reflect on potential areas for personal improvement while preparing for feedback discussions with their employees.
Product code LPL122
Product code LPL144
CourseThis program offers a unique and valuable opportunity for federal government executives in the EX group or equivalent to deepen their understanding of contemporary global issues that shape the context in which they operate.
Product code LPL144
Product code TRN1-J01
Job aidThis job aid for employees at all levels provides strategies on how to effectively conclude a meeting, articulate a sense of progress, determine next steps, and assess a meeting's value.
Product code TRN1-J01
Product code TRN111
CourseThis online self-paced course explains the rules of etiquette for professional business calls, and how to make and receive calls effectively. Participants will benefit from a refresher on best practices for creating a positive impression when making phone calls and when recording and leaving voice messages.
Product code TRN111
Product code TRN118
CourseThis online self-paced course introduces a four-step process to writing an effective briefing note: plan, research, draft and review. Participants will learn how to use this approach to prepare clear, concise and strategic briefing notes that are in line with their communication goals.
Product code TRN118
Product code TRN120
CourseNext session: May 28, 2025 | 12 more dates
This course provides instruction on how to use storytelling and design principles to build better presentations with PowerPoint, including creating presentation decks and delivering them effectively in a virtual or physical environment. Participants will learn to identify and respond to audience needs, translate content into appealing visuals, and use simple techniques to maximize the visual impact of their presentation.
Product code TRN120
Next session: May 28, 2025 | 12 more dates
Product code TRN151
CourseThis online self-paced course explains why a strong mixture of emotional awareness, self-management and social skills is a critical competency for emotionally intelligent leaders at all levels. Participants will learn positive and practical techniques to develop and improve their emotional intelligence as leaders within their business environment.
Product code TRN151
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