Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This event recording explores how automation tools can be used by finance and audit professionals to uncover previously hidden risks, anomalies and potential fraud in the government's financial data.
This event recording examines how artificial intelligence and predictive modelling can be used to inform how governments respond to complex and rapidly evolving international situations.
This video, featuring Ayushi Roy, provides an introduction to cross-functional, also known as multi-disciplinary teams, and demonstrates how they can add value to products and services.
This video, featuring Ayushi Roy, explains the shift towards agile product and service delivery, and how leaders must play new roles when working with cross-functional product teams.
This video follows the story of Abbas, a fictional public servant, and the cyber security challenges he faces after leaving his work laptop in his car along with a sticky note displaying the password.
This online self-paced course focuses on the fundamentals of using GC Cloud as a business decision, and the importance of proper planning prior to its implementation. By reviewing common financial and IT considerations, participants will learn to recognize the value of GC Cloud and the role of having a sound plan to help guide its integration.
This online self-paced course uncovers the essential elements of user personas and the valuable business information that can be gained from them. Participants will learn how to build effective user personas, selecting data and qualities that can help their organization to design products that better reflect the expectations of their customers.
This online self-paced course provides a walkthrough of the definitions, ethical considerations, and the application of algorithms to automate the decision-making process.
This online self-paced course presents practical methods for organizing, analyzing and synthesizing qualitative data to identify patterns and trends, validate assumptions, and draw useful insights.
This online self-paced course introduces the various roles, concepts, relationships and definitions of utility and warranty as essential components of service management.
This article explores the importance of data ethics and provides practical guidelines for ensuring transparency, accountability, fairness and inclusivity in data practices.
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