Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This video features AI experts and senior federal officials, who demonstrate artificial intelligence methods for the review and analysis of federal regulations.
This video explores how Canada is positioned worldwide and the role that strong executive leadership plays in promoting structural changes across the country.
This online self-paced course covers the basics of the Internet of Things (IoT), including its business applications and its value to customers, organizations and everyday life. Participants will learn how to transform information into value, generate revenue, and revolutionize the way their business provides value to its customers.
This online self-paced course explores different ways to monitor social media and highlights how social intelligence can improve organizational performance. Participants will learn best practices for gathering and analyzing social media data, and insightful ways to use social awareness strategies to deliver real business value.
This online self-paced course presents the foundational methods and tools needed to identify and analyze problems that need solving. Participants will learn how to apply these discovery methods in their work and use sound problem framing to set up the next steps in the design process.
This online self-paced course explains the requirements for successful innovation and presents ways to lead effectively through the obstacles to its success. Participants will learn about the characteristics of an innovation culture and how to establish a flexible innovation process that encourages creativity in others.
This online self-paced course, designed for executive leaders and other forward-thinking public servants, provides insight into how government services are currently being transformed or adapted to meet the digital demands of Canadians.
This online self-paced course outlines the benefits of properly onboarding new hires and provides managers with helpful insights into their specific role. Participants will explore the key elements of an effective onboarding program, learn how onboarding is different from traditional orientation, and review ways to make new employees feel included and welcomed.
This online self-paced course describes ways to adjust to new management responsibilities, manage former colleagues effectively, and establish credibility as a first-time manager. Participants will learn about the importance of balancing conflicting expectations, including proving that they are capable of managing people and being accepted as the boss.
This online self-paced course provides an overview of the key proficiencies needed for managing people, including setting direction, delegating, and establishing clear objectives for direct reports. Participants will review delegation and monitoring techniques, as well as the importance of being organized and communicating with clarity and direction.
This online self-paced course presents practical tools and techniques for brainstorming, evaluating and selecting the best solutions to identified problems.
Contact us through our chatbot, general inquiries form, or call us at 819-953-5400 (NCR), 1-833-622-1310 (toll free). Our team can help you with your questions and accessibility needs.