Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This video describes the different human resources (HR) management systems used by the Government of Canada and how those systems connect with the pay system when sharing information to support HR-to-pay activities.
This online self-paced course reviews vocabulary in English as a second language that relates to four common topics used throughout the public service: project management, performance at work, client service, and values and ethics. Participants will put their new vocabulary to the test by completing suggested practice activities at the end of each topic.
In this podcast episode about equity, diversity and inclusion, Joanne John speaks with Natasha Rende about unconscious bias, privilege and barriers to inclusion, as well as what they plan to do to take action within their teams and organizations.
This video follows the story of Hélène, who has an invisible disability, and explores how barriers to her participating fully in a job interview process were effectively eliminated.
In this video, Dr. Samantha Nutt, founder and Executive Director of War Child Canada and War Child USA, shares her insights on concrete strategies for paving the way to greater gender equality around the world.
This event recording features functional experts from the Accessibility, Accommodation and Adaptive Computer Technology Program at Shared Services Canada, who explore the steps for obtaining an IT-related accommodation, the resources and adaptive computer technologies that are available, and how to acquire them.
This article explores the practical applications of generative artificial intelligence in composing inclusive-language text and conducting inclusive-language reviews, as well as how to formulate prompts for optimal output.
This article explores the fundamentals of public service delivery in the digital age and emphasizes the importance of embracing client-centred approaches, interdisciplinary collaboration and technological advancements.
This job aid presents a template for conducting an "I like, I wish, what if" activity to solicit feedback and ideas from stakeholders that a design team can prototype or improve on when developing new products or services.
This job aid takes the form of a presentation that offers a high-level introduction to artificial intelligence (AI), including what it is, how it works, its history, ethical and policy considerations, and the present-day use of AI in the Government of Canada. (GCpedia)
This video explains why building a successful digital model for use by the Government of Canada is a necessity that comes with many exciting opportunities.
This event recording features a conversation between Peter Loewen and Wendy H. Wong on major obstacles to the use of artificial intelligence by governments worldwide.
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