Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
The Manager Development Program provides new managers with valuable insights into their roles and accountabilities and how to grow as leaders in a rapidly evolving public service landscape.
This job aid presents a six-step approach for developing an internal communications strategy: research, goals, audience, key messages, tools and activities, and evaluation.
This online self-paced course explains how to set up the right environment for a successful presentation and offers techniques for managing stage fright and using your voice and body language to effectively deliver your message. Participants will learn how to anticipate audience questions and respond during Q&A sessions in a manner that favourably maintains credibility and presentation success.
This article explores the practical applications of generative artificial intelligence in composing inclusive-language text and conducting inclusive-language reviews, as well as how to formulate prompts for optimal output.
This article explores the fundamentals of public service delivery in the digital age and emphasizes the importance of embracing client-centred approaches, interdisciplinary collaboration and technological advancements.
This job aid presents a template for conducting an "I like, I wish, what if" activity to solicit feedback and ideas from stakeholders that a design team can prototype or improve on when developing new products or services.
This job aid takes the form of a presentation that offers a high-level introduction to artificial intelligence (AI), including what it is, how it works, its history, ethical and policy considerations, and the present-day use of AI in the Government of Canada. (GCcollab)
This video explains why building a successful digital model for use by the Government of Canada is a necessity that comes with many exciting opportunities.
This event recording features a conversation between Peter Loewen and Wendy H. Wong on major obstacles to the use of artificial intelligence by governments worldwide.
This video features AI experts and senior federal officials, who demonstrate artificial intelligence methods for the review and analysis of federal regulations.
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