Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This online self-paced course imparts the basic knowledge needed by new managers to meet the demands of a management role in the Public Service of Canada. Participants will explore their leadership and management skills by reflecting on their professional learning and development experience through online self-study activities.
This online self-paced course explores the nature and purpose of vision, as well as what is involved in communicating vision effectively. Participants will be introduced to a number of communication methods and techniques for personalizing and multiplying a clear message, expressing enthusiasm authentically, and helping employees align with the vision of the organization.
This course introduces the core elements of facilitation and demonstrates how enabling full group participation can lead to more inclusive solutions and lasting outcomes.
This online self-paced course offers helpful approaches for handling difficult discussions with confidence and composure, and for treating them as a constructive part of any workplace relationship.
This online self-paced course explores the benefits of data modelling, outlining its main characteristics and the styles, levels and models most commonly used. Participants will learn how data models are built and how to use data modelling to create detailed data blueprints to improve their organization's daily operations.
This job aid presents a case study on the use of biometric screening by Immigration, Refugees and Citizenship Canada (IRCC) to illustrate the role of the federal public service in the five phases of policy development.
This event recording features the keynote address from the 2020 Manion Lecture by journalist Jeffrey Simpson, who looks back at over 40 years of Canadian public policy and how lessons from our past can help us build the future.
This event recording features John Hannaford, Clerk of the Privy Council, and Christiane Fox, Deputy Clerk of the Privy Council, who discuss the critical role that public service managers play in upholding our shared code of values and ethics, and in fostering values and ethics at both the individual and team levels.
This online self-paced course introduces the foundational public sector values and ethical behaviours presented in the Values and Ethics Code for the Public Sector. Through informative exercises and scenarios, participants will learn how to identify values and ethics principles and how to integrate them into their work routines and practices.
This online self-paced course presents practice tests that follow patterns and conditions similar to those of the official language evaluations for written expression and reading comprehension in English.
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