Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This online self-paced course presents best practices for managing organizational change by adapting business operations and making them more resilient and flexible in the face of innovation or change. Participants will learn about the important role of leaders in enabling digital transformation and establishing an effective change management strategy.
This online self-paced course examines the role of Artificial Intelligence (AI) in business and explores common cognitive technologies that use AI and the effects of its applications in the workplace. Participants will learn about the challenges, risks and ethical considerations associated with the adoption of AI technologies today.
This online self-paced course defines machine learning and explores its potential benefits for organizations and important considerations around its use. Participants will learn high-level steps their organization can take to identify feasible opportunities for machine learning solutions.
This online self-paced course presents different ways to apply design thinking strategies to reframe problems, brainstorm solutions and decide when to use prototypes. Participants will learn best practices for user testing, and how to gather and review feedback to help solve problems effectively and best meet the needs of their customers.
This online self-paced course explains how to define problems through design thinking strategies, including how to reframe problems, brainstorm solutions and use prototypes.
This article differentiates qualitative and quantitative data and explores how data can be collected, organized, interpreted and used to guide decisions.
This online self-paced course explains the different analytics categories and business intelligence classes and presents ways to determine the best analysis type. Participants will learn how to effectively refine, test and evaluate their analysis results.
The Executive Leadership Development Program (ELDP) for EX-01 to EX-03 gives senior public servants an opportunity to deepen their leadership role in enabling innovation, fostering collaboration and delivering results for Canadians. Participants are exposed to real-world experiences and issues, with guidance from senior leaders.
This job aid provides an overview of federalism, the historical division of powers, and the responsibilities of each level of government, including through Crown-Indigenous relations.
This video introduces the Directive on Government Contracts, Including Real Property Leases, in the Nunavut Settlement Area and the government-wide approach to providing Inuit firms with fair and reasonable opportunities to submit bids on government contracts.
This course provides a general introduction to cost-benefit analysis (CBA) and demonstrates how to apply CBA to federal regulatory initiatives. Participants will become familiar with the foundational steps to completing a CBA and learn how to develop solid baseline and regulatory scenarios.
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